Wednesday, 8 March, 2017 Cape Town – MomentZero is delighted to announce its partnership with bpm’online, a premium vendor of a process-driven CRM for marketing, sales and service that helps thousands of organizations win more customers.
Sharing common values of excellence, expertise and innovation MomentZero and bpm’online are committed to empower clients with the best-of-breed CRM technology that helps businesses manage the complete customer journey and deliver an excellent customer experience. With the SaaS market to surpass $112.8 billion by 2019, cloud-based CRM solutions will accelerate digital transformation of companies providing them with the needed level of agility and flexibility to constantly reinvent their organizations in order to meet the needs of the ever-demanding digitally native customers.
Bpm’online products include out-of-the-box best practice processes for marketing, sales, and service which make it easy for businesses to jump start using the system and implement top tier processes in their day-to-day operations for enhanced customer journeys. Unlike traditional CRM systems, bpm’online CRM allows for managing customer-facing processes quickly and easily equipping companies with the agility needed to constantly test different approaches and define the most efficient ways of communication with clients.
“According to Foresters research, customers say 53% of their decision to buy and stay loyal is about the experience they enjoy. Companies rely on people to create these experiences through their actions, and CRM can drive consistent actions of staff, but needs to enable agile interconnected processes on one platform to do so. Bpm’online offers the ability to do just that and now as a partner MomentZero can offer the fastest growing, most innovative tool in the CRM space to the Southern African region” said Brendon Langford, Managing Director at MomentZero.
“In today’s highly competitive business environment, more and more companies demand for intelligent CRM solutions to help them streamline customer-facing processes and gain a genuine competitive advantage to boost profits and more effectively engage their customers. With a strategic alliance of MomentZero and bpm’online, more businesses worldwide will have an opportunity to benefit from the top-notch intelligent tools designed to streamline, orchestrate and automate key business processes,” said Alexander Donchuk, Global Channel Director at bpm’online.
MomentZero has a history of helping its clients create exceptional Customer Experiences for their Customers, using various methods now including a process driven technology. With strong roots in Sales Methodology their team can create and adapt processes that deliver results. As an Implementer of bpm’online software they are able to rapidly assist companies to standardize their customer facing processes across marketing, sales and service, making for a better customer experience.
For more information visit: www.momentzero.co.za
Bpm’online is a global provider of process-driven CRM for marketing, sales and service. The beauty and the core value of bpm’online products is the agility to change processes faster than ever and align marketing, sales and service on a single platform. Users love bpm’online’s engaging interface with a social look and feel, free from redundant information to keep them focused on what is relevant. Today, the company serves thousands of customers worldwide.
For more information, visit: www.bpmonline.com